Computer Aided Dispatch Trends That Should Be on Your Radar

If you’re like most public safety professionals, you’re always looking for ways to improve your operations and keep up with the latest trends. Well, one area that you should definitely be keeping an eye on is Computer Aided Dispatch (CAD). CAD technology has come a long way in recent years, and some exciting new trends are worth exploring.


What is Computer Aided Dispatch (CAD)?

Computer aided dispatch (CAD) is a type of system that allows public safety agencies like 911 to manage and coordinate their emergency response operations. It can help with everything from resource management to dispatching and tracking calls for service. The system also integrates with other systems, such as GIS maps, giving responders an up-to-date picture of the incident location.

How Does It Work?

CAD systems typically use a combination of software and hardware to provide an intuitive interface for users. This allows 911 dispatchers to quickly enter information related to a call, such as the type of incident, location, and other details. The system then automatically assigns responders based on their availability and expertise. It can also inform responders of essential changes in the situation, such as road closures or other hazards.

What are the Emerging Trends in CAD?

Here are a few of the main computer-aided dispatch trends that should be on your radar.

  1. Automated Dispatching – CAD systems can now automate the entire dispatching process, from taking calls to assigning units to respond to incidents. This significantly cuts down on time and resources for public safety professionals, allowing them to focus on other important tasks.
  2. AI-Assisted DispatchingArtificial intelligence (AI) is making its way into CAD systems, allowing them to make better decisions and respond more quickly to incidents. AI can also be used to forecast incidents based on past data and trends, helping public safety professionals stay one step ahead of the game.
  3. Mobile Mapping – Many modern CAD systems come with mobile mapping capabilities, allowing dispatchers to visualize locations when sending out units better. This helps ensure that responders are sent to the right place as quickly as possible, improving response times and minimizing confusion in emergencies.
  4. Cloud Connectivity – As cloud technology evolves and improves, so does computer-aided dispatch. CAD systems can now be connected directly to the cloud, allowing easy access from anywhere and enabling public safety professionals to stay up-to-date on their operations and respond faster to incidents.
  5. Integration with Wearable Devices – Wearable devices such as smartwatches are becoming increasingly popular among public safety professionals, and CAD systems are now beginning to integrate with them. This allows dispatchers to keep track of their personnel in real time, providing valuable information such as location data and health readings.
  6. Automated Reporting – Another trend worth noting is automated reporting. With the help of AI, CAD systems can generate detailed reports without requiring manual input from public safety professionals. This helps save time and resources while providing high-quality incident reports for law enforcement agencies and other 911 dispatch organizations.

These are just a few trends in computer-aided dispatch that should be on your radar. As technology continues to evolve, you can expect more exciting advances in this field-and more opportunities for public safety professionals to improve their operations and better serve their communities. So keep an eye out for all the latest CAD trends, and stay ahead of the curve!


How Drones Can Help First Responders Save Lives

When emergencies happen, the first responders are often the ones who arrive on the scene to help. They provide critical support in a time of need, and their work can literally save lives. But what if there was a way to give these responders an even greater situational awareness? What if they could see things that were not visible to the human eye? This is where drones come in.


How can drones help?

Drones can provide situational awareness to first responders by giving them a bird’s eye view of what is happening. They can help dispatchers better understand the scope of an emergency before sending out personnel, allowing them to make more informed decisions. With real-time aerial footage, they can also determine if additional resources are needed quickly and accurately.

For 911 dispatchers, situational awareness is critical when locating people in distress or providing detailed mapping during search and rescue operations. Drones can be used to survey hazardous areas, ensuring that responders aren’t at unnecessary risk while on duty.

Additionally, drones have been found to dramatically reduce response time for critical dispatch calls like firefighting and EMS calls. With the help of drones, first responders are able to identify what resources they need while en route accurately and can often arrive on the scene faster than ever before.

What type of drones are used in this?

Drones for situational awareness come in many shapes and sizes, with each type of drone having its own purpose. Small quadcopters are popular for surveying small areas quickly and can be used to explore an area before personnel arrives on the scene. Fixed-wing drones are typically used for larger areas as they can cover more ground and stay in the air for a longer period of time.

In terms of features, situational awareness drones often have thermal cameras or night vision capabilities, allowing responders to safely view any area at any time of day or night. They also often have sensors that can detect things like gas levels or hazardous materials that could be present in a given location – helping first responders make the safest decisions possible while out on a call.

Criticism over using drones

While drones have proven to be an invaluable asset for first responders, some people still need to be more confident when it comes to using them. Many worry about potential privacy violations or the use of deadly force in certain situations. As a result, some states have laws limiting the use of drones by public safety agencies.

Despite these criticisms, situational awareness drones continue to be utilized by first responders worldwide. By providing real-time situational awareness and reducing response times, they remain one of the most valuable tools available for emergency management and personnel safety.

The Future

As technology continues to advance, situational awareness drones are becoming even more capable. Newer models feature longer flight times and extended range capabilities, allowing them to cover larger areas in less time. They can also be outfitted with features like autonomous navigation or obstacle avoidance, allowing first responders to focus on the task at hand instead of controlling the drone.

Looking ahead, situational awareness drones will continue to play an essential role in emergency management operations. Giving first responders a bird’s eye view of any situation provides invaluable insight that can save lives and ensure everyone stays safe during an emergency.